Description

Cost Cost: Complimentary Cancellation Policy: Although this is a complimentary webinar, should you find you need to cancel, please get in touch with Kimberly Franzen at kimberlyfranzen@aaronline.com Description Real estate decisions happen under pressure. When stress shows up, communication shifts, judgment narrows, and risk increases - and it happens more than we talk about. This session gives Arizona REALTORS® a clear way to recognize, respond, and lead, even in the hardest moments. Participants will walk away able to: Understand professional responsibility under Arizona law Know when and how to use 988, set boundaries, and refer appropriately Strengthen decision-making when pressure is highest Recognize cognitive bias and how it creates transaction risk Identify crisis warning signs and follow a clear response protocol Ilona Poka brings 23 years in Arizona real estate together with advanced crisis intervention training to deliver practical, real-world tools agents will use immediately. Built from the "First Aid for Real Human Moments™" framework, adapted for Arizona real estate professionals. Empowering leaders to think clearly under pressure.

https://www.aaronline.com/calendar/view-event/?id=2373